This statement confirms how I, Claire Hoad, and Counselling with Claire use and protect any information that you give to me when you use this website.

I am committed to safeguarding and protecting your information. If I ask you for any information then it will only be used for legitimate counselling purposes and according to this privacy statement.

I may change this policy from time to time in line with legislation and I advise that you check this page regularly to be aware of any changes. This policy is effective from 25th May 2018.

By continuing to use my website,, you are accepting and consenting to the practices described in this policy and agreeing to my use of cookies described below.

Any changes to this policy will be on this page and if relevant will be notified to you by email.

For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2018 I am the data controller of Counselling with Claire.

Information collected

Like most websites my website uses Google Analytics (GA). This data is used to look at the number of people using the site and how they find it and how they journey through the website. It also records your IP address, which can personally identify you. Google do not give me access to this.
You may also give me information such as your name, address and telephone by contacting me by telephone or email.

My website is protected by SSL so that the email content is encrypted before being sent over the internet.


My site does use cookies in order to distinguish you from other users. You are able to disable cookies to prevent your visit being tracked, however, some cookies are essential for the website to work properly. I would advise you to disable cookies on your internet browser regularly. Please see to provide you with information about cookies and for advice about deleting and managing cookies.

How I store information

If you contact me no data will be stored by the website or passed to any third party. All data will be transferred and stored within the European Economic Area.

How you transmit data onto my site is at your risk and I cannot guarantee the safety of this. Once I have received your data then I have procedures and security to ensure I do my best to safeguard your information and prevent unauthorised access.

If you wish to contact me with questions, concerns, complaints or request for your information then please contact me at:

07855 287772
Data Protection Registration Number – A8352244